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Warranty

Limited Lifetime Warranty

Buzz Beauty provides a limited lifetime replacement warranty on our products covering any breakage, failure to heat, or other malfunction due to design or manufacturing defect, for as long as you own the product. This warranty does not apply to problems which are the result of misuse or normal wear and tear, or to products purchased from unauthorized resellers.

How to Invoke Your Warranty

To invoke a warranty, send your product with all its parts to:

Buzz Beauty Limited
Suites 1-3, Sweetspace (802)
Highgate Studios
53/79 Highgate Road
London NW5 1TL

 

You must also include a copy of your sales receipt. In addition, please contact cs@joseeberhair.co.uk for a £19.99 invoice to cover the cost of shipping and handling of your new product. 

No refunds will be issued.

IMPORTANT TO NOTE

Warranties can only be honoured in the country of purchase in the currency of purchase. If you have a need to exercise your warranty and you do not live within the country you purchased the product, please contact customer service for further information.

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